IMPORTANT: PLEASE READ THESE TERMS CAREFULLY BEFORE USING NODEVAULT. BY CREATING AN ACCOUNT, ACCESSING, OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE. THESE TERMS INCLUDE A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, AND AN ARBITRATION CLAUSE.
NodeVault ("Service," "we," "us," or "our") is a supply chain risk intelligence platform operated by NodeVault ("Company"). The Service provides tools for visualizing shipping and logistics data, modeling warehouse scenarios, estimating costs, mapping supply chain nodes, and performing related analyses based on data you upload.
ALL COST ESTIMATES, SCENARIO MODELS, RISK SCORES, WAREHOUSE RECOMMENDATIONS, ROUTE ANALYSES, AND ANY OTHER OUTPUTS GENERATED BY THE SERVICE ARE APPROXIMATIONS ONLY. They are provided for informational and exploratory purposes and should not be treated as financial, logistics, or business advice. Actual costs, performance, and outcomes will vary based on factors outside the Service's control, including but not limited to carrier rate changes, fuel surcharges, seasonal demand, regional labor costs, regulatory changes, weather events, and real-world operational variables.
You acknowledge that any business decisions you make based on the Service's outputs are made entirely at your own risk and discretion. NodeVault is not a consulting firm, financial advisor, logistics provider, or freight broker, and nothing in the Service constitutes professional advice.
To use certain features, you must create an account with accurate and complete information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity under your account, whether or not authorized by you. You agree to notify us immediately of any unauthorized access.
We reserve the right to suspend or terminate any account at any time, with or without cause and with or without notice, including for violation of these Terms, suspected fraudulent activity, or inactivity.
You retain full ownership of all data you upload to the Service ("User Data"), including shipping records, address files, CSV uploads, and any other information you provide. We do not claim any ownership or intellectual property rights over your User Data.
By uploading User Data, you grant NodeVault a limited, non-exclusive license to process, store, transmit, and display your data solely for the purpose of providing the Service to you. This license terminates when you delete your data or close your account.
You represent and warrant that you have all rights necessary to upload and use the data you provide, and that your use of the Service does not violate any applicable laws or third-party rights. You are solely responsible for the accuracy, legality, and integrity of your User Data.
You agree not to:
(a) Use the Service for any unlawful purpose or in violation of any applicable law or regulation; (b) Upload data that is fraudulent, misleading, defamatory, or that infringes on any third party's intellectual property or privacy rights; (c) Attempt to gain unauthorized access to the Service, other accounts, or any related systems or networks; (d) Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service; (e) Use automated systems (bots, scrapers, crawlers) to access the Service; (f) Resell, sublicense, or redistribute the Service or its outputs without prior written consent; (g) Interfere with or disrupt the integrity or performance of the Service; or (h) Upload any data containing malware, viruses, or harmful code.
Paid features are billed on a subscription basis. All payments are processed by Stripe, Inc. ("Stripe"), a third-party payment processor. By subscribing, you agree to Stripe's terms of service in addition to these Terms. We do not store your full credit card information on our servers.
Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on the plan you select). You authorize us to charge your payment method on file for all applicable fees. Fees are non-refundable except as required by applicable law or as explicitly stated in writing by us. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing cycle.
We reserve the right to change pricing at any time with 30 days' prior notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.
The Service integrates with third-party providers to deliver certain functionality. These currently include, but are not limited to: Stripe for payment processing, Mapbox for geocoding and map visualization (addresses you upload may be transmitted to Mapbox's APIs), and Supabase for data storage and authentication. Each of these providers operates under their own terms of service and privacy policies, which are independent of these Terms.
We are not responsible for the actions, availability, security, or practices of any third-party service. Your use of such third-party services is at your own risk, and we disclaim all liability arising from or related to third-party integrations.
The Service, including its design, code, algorithms, branding, and documentation, is owned by NodeVault and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service other than a limited, revocable, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY.
WE DO NOT WARRANT THAT (A) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME; (B) RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE, RELIABLE, OR COMPLETE; (C) ANY ERRORS OR DEFECTS WILL BE CORRECTED; OR (D) THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS.
NO ADVICE, INFORMATION, OUTPUT, OR ESTIMATE OBTAINED THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. YOU EXPRESSLY ACKNOWLEDGE THAT ALL COST ESTIMATES, RISK ASSESSMENTS, AND SCENARIO ANALYSES ARE APPROXIMATIONS AND MAY DIFFER MATERIALLY FROM ACTUAL RESULTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NODEVAULT, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL; COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; BUSINESS INTERRUPTION; LOSSES ARISING FROM DECISIONS MADE BASED ON THE SERVICE'S OUTPUTS; WAREHOUSE LEASE OR OPERATIONAL LOSSES; SUPPLY CHAIN DISRUPTIONS; SHIPPING COST OVERRUNS; OR ANY OTHER INTANGIBLE LOSSES, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE LESSER OF (A) THE TOTAL AMOUNT YOU PAID TO NODEVAULT DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold harmless NodeVault, its owners, officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of or access to the Service; (b) your User Data or any data you upload; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; (e) your violation of any third-party rights; or (f) any business decision, action, or reliance based on the Service's outputs, estimates, or analyses.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
You and NodeVault agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, rather than in court. There is no judge or jury in arbitration, and court review of an arbitration award is limited.
You and NodeVault each waive the right to a trial by jury and the right to participate in a class action, collective action, or representative proceeding. All claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.
The arbitration shall take place in the State of California, or at your election, may be conducted remotely (by phone or video conference). The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. To the extent that any lawsuit or court proceeding is permitted hereunder, you agree to submit to the exclusive personal jurisdiction of the state and federal courts located in California.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last Updated" date at the top of this page, and where practicable, by sending a notification to the email address associated with your account. Your continued use of the Service after such changes constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, your sole remedy is to stop using the Service and close your account.
You may close your account and stop using the Service at any time. We may suspend or terminate your access to the Service at our sole discretion, with or without cause and with or without notice, including for conduct that we determine violates these Terms or is harmful to other users, us, or third parties.
Upon termination, your right to use the Service ceases immediately. We will retain your User Data for up to 30 days following termination to allow retrieval, after which it will be permanently deleted. Sections 3, 7, 8, 9, 10, 11, and 12 shall survive any termination of these Terms.
Entire Agreement. These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and NodeVault regarding the Service and supersede all prior agreements.
Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
No Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.
Force Majeure. We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, internet or infrastructure failures, or third-party service outages.
If you have questions about these Terms, please contact us at: support@nodevault.app