Frequently Asked Questions
Can I try before I buy?
Yes — the Starter tier gives you 5 nodes, 8 routes, and full access to the risk scoring engine. No credit card required. Load our example supply chain to see the full platform in action.
What payment methods do you accept?
We accept all major credit cards. Business plans can also be paid via invoice for annual commitments.
Can I upgrade or downgrade anytime?
Absolutely. Upgrade to Pro or Business at any time and your existing projects carry over. Downgrade whenever you want — you keep your data but lose premium features.
What's included in the PPTX export?
An 8-slide top-tier consulting deck with cover, executive summary, process flow diagrams, detailed product routing, risk assessment table, supplier landscape, findings & recommendations, and back cover.
How does Business tier billing work?
Business is $99/month per seat with a minimum of 3 seats ($297/mo). You can add more seats anytime. Each seat gets full access to shared workspaces, CSV import, and all Business features.
What's the difference between Business and Enterprise?
Enterprise adds SSO/SAML authentication, API access for integrations, custom SLAs, and a dedicated account manager. Pricing is based on your organization's needs.
Do you offer annual billing?
Coming soon. Annual plans will include a 20% discount across all tiers.